Terms of Service

Effective Date: May 15, 2026

Bigtablet, Inc. (the "Company")

This English translation is provided for the convenience of Users. In the event of any discrepancy between the Korean and English versions, the Korean version prevails.

Chapter 1. General Provisions

Article 1 (Purpose)

These Terms of Service (these "Terms") set out the conditions and procedures for use of the "Notiiv" service (the "Service") provided by Bigtablet, Inc. (the "Company"), as well as the rights, obligations, and responsibilities between the Company and Users.

Article 2 (Definitions)

The terms used in these Terms are defined as follows:

  1. "Service" means the mobile application and related web services in their entirety, including meeting recording, AI-based summarization, speaker separation, follow-up schedule management, team collaboration, and other features provided by the Company.
  2. "User" means any person who agrees to these Terms and uses the Service provided by the Company.
  3. "Member" means a User who has registered for the Service and holds an Account.
  4. "Account" means the unique identifying information set by a Member and assigned by the Company for the purpose of identifying the Member and enabling use of the Service, and is divided into Personal Accounts and Organization Accounts. Only one Account may be created per email address.
    • "Personal Account" means an Account that a Member registers for and uses in an individual capacity.
    • "Organization Account" means an Account used by belonging to a Team Plan Organization through an invitation code.
  5. "Content" means data created or stored by a User through the Service, including recording files, text (STT results and notes), AI summary results, and follow-up schedules.
  6. "Credits" means the usage units provided for use of the recording and AI features within the Service.
  7. "Paid Subscription" means the Pro Plan and the Team Plan, excluding the Free Plan.
  8. "Organization" means a team-based user group formed through the Team Plan.
  9. "Owner" means a Member who creates an Organization and holds the highest administrative authority over it.
  10. "Administrator" means a Member to whom the Owner has delegated Organization management authority.
  11. "Team Member" means a Member who holds an Organization Account and belongs to an Organization, other than the Owner or an Administrator.

Article 3 (Effect and Amendment of the Terms)

  1. These Terms take effect upon being posted on the Service screen or otherwise announced to Users.
  2. The Company may amend these Terms to the extent that such amendment does not violate applicable laws.
  3. When amending these Terms, the Company will give notice by in-Service announcement and to the registered email address at least 7 days before the effective date. However, where the amendment is unfavorable to Users, notice will be given at least 30 days in advance.
  4. Where a User does not express an intention to refuse by the effective date of the amended Terms, the User is deemed to have consented to the amendment.
  5. A User who does not agree to the amended Terms may discontinue use of the Service and withdraw their membership.

Article 4 (Rules Outside These Terms)

Matters not provided for in these Terms are governed by applicable laws, including the Act on Consumer Protection in Electronic Commerce, the Act on Promotion of Information and Communications Network Utilization and Information Protection, and the Personal Information Protection Act, and by separate policies established by the Company, including the Subscription and Refund Policy and the Privacy Policy.

Chapter 2. Service Use Agreement

Article 5 (Eligibility and Formation of the Use Agreement)

  1. The Service is available only to persons aged 14 or older. Persons under the age of 14 may not apply for membership registration and may not use the Service.
  2. The use agreement is formed when a User agrees to these Terms, confirms that they are aged 14 or older, applies for registration, and the Company accepts that application.
    • Where registration is for an Organization Account, the User enters an organization invitation code to designate the Organization to which they will belong, and then applies for registration.
  3. The Company may refuse an application for registration, or subsequently terminate the use agreement, in any of the following cases:
    • Where the application is made using another person's name
    • Where false information is entered, or where required information requested by the Company is not provided
    • Where the application is made by a person under the age of 14, or where the applicant misrepresents their age
    • Where the applicant has previously had their use of the Service restricted for violation of these Terms
    • Where the application otherwise violates applicable laws or fails to meet the registration requirements established by the Company
  4. Where the Company becomes aware that a User is under the age of 14, the Company may restrict that Account's use of the Service or terminate the use agreement, and any personal information collected will be destroyed without delay in accordance with the Privacy Policy.

Article 6 (Changes to Member Information)

  1. Members may view and modify their Member information through the settings screen within the Service.
  2. Members must promptly update any change to the information provided at registration. The Company is not responsible for any disadvantage arising from a failure to make such an update.

Article 7 (Account Management)

  1. Members are responsible for managing their Account information (email address, password, and the like) and may not transfer or share it with any third party.
  2. Members must notify the Company immediately upon becoming aware of any unauthorized use of their Account.
  3. The Company is not responsible for damage arising from a Member's negligent management of their Account.

Chapter 3. Provision and Use of the Service

Article 8 (Contents of the Service)

  1. The principal features of the Service provided by the Company are as follows:
    • Meeting recording (real-time recording and background recording)
    • AI-based general meeting summaries
    • Speaker separation and timeline STT (speech-to-text conversion)
    • Notes taken during real-time recording
    • Registration of frequently used terms
    • Meeting customer management and delivery of results by email
    • AI follow-up schedule planning and Google Calendar integration (Paid Subscription)
    • AI-based key meeting summaries (Paid Subscription)
    • Offline recording (Paid Subscription)
    • Upload of external recording files (Paid Subscription)
    • Sharing of and collaboration on meeting records within an Organization (Team Plan)
  2. Detailed features and the scope of use vary by subscription plan. Details of each plan are available on the plan information page within the Service.
  3. The Company may add, change, or discontinue features in order to improve the Service, and will give advance notice of material changes.

Article 9 (Provision and Suspension of the Service)

  1. As a general principle, the Service is provided 24 hours a day, year-round.
  2. However, the Company may temporarily suspend all or part of the Service in any of the following cases:
    • Where there is a technical need such as regular system maintenance, expansion, or replacement
    • Where a force majeure event occurs, such as a natural disaster, national emergency, or power outage
    • Where normal provision of the Service is difficult due to a failure of Service facilities or a surge in use
    • Where suspension of the Service is otherwise necessary in the Company's reasonable judgment
  3. In the case of a scheduled suspension, the Company will notify Users by in-Service announcement at least 24 hours in advance.
  4. Where provision of the Service is temporarily suspended for a reason set out in Paragraph 2, the Company is not responsible for any resulting damage to Users absent willful misconduct or gross negligence on the part of the Company.

Article 10 (Restriction of Service Use)

  1. The Company may restrict a User's use of the Service or suspend their Account in any of the following cases:
    • Where the User violates these Terms or applicable laws
    • Where the User infringes another person's rights or damages another person's reputation
    • Where the User interferes with the normal operation of the Service
    • Where the User engages in a prohibited act set out in Article 12
  2. When restricting use of the Service, the Company will notify the User of the grounds and the duration.
  3. Users may object to a restriction of Service use, and where the objection is justified, the Company will promptly restore use of the Service.

Chapter 4. Rights and Obligations of Users

Article 11 (Rights of Users)

  1. Users have the right to use the Service in accordance with these Terms and applicable laws.
  2. Users retain the rights in the Content they create through the Service, including recordings, summaries, and notes.
  3. Users may export (download) their Content at any time.
  4. Upon withdrawal of membership, Users may request that the Company delete their Content.

Article 12 (Obligations of Users and Prohibited Acts)

  1. Users must not engage in any of the following acts when using the Service:
    • Recording a conversation between other parties in which the User is not a participant, or making a recording without the consent required under applicable laws
    • Using or distributing recorded content for unlawful purposes
    • Using information obtained through the Service for commercial purposes without the Company's prior consent
    • Reverse engineering, decompiling, or disassembling the Service
    • Accessing the Service, or improperly depleting Credits, by automated means such as bots or scripts
    • Creating duplicate Accounts for the purpose of repeatedly using free trials or Credits
    • Using another person's Account without authorization, or transferring or lending one's own Account to another person
    • Misrepresenting Member information such as age, or misappropriating another person's information
    • Entering a third party's personal information (name, contact details, etc.) into the Service without lawful authority
    • Interfering with the stable operation of the Service
    • Any other act contrary to applicable laws or to public order and morals
  2. Users are responsible for complying with applicable laws, including the Protection of Communications Secrets Act, when making recordings through the Service, and all legal responsibility arising from a violation rests with the User.

Chapter 5. Rights and Obligations of the Company

Article 13 (Obligations of the Company)

  1. The Company will endeavor to provide the Service continuously and stably in accordance with applicable laws and these Terms.
  2. The Company will establish and comply with a Privacy Policy in order to protect Users' personal information.
  3. The Company will operate a customer support channel in order to appropriately handle Users' complaints and requests for remedy in connection with use of the Service.
  4. The Company will use its best efforts to restore the Service promptly in the event of a Service failure.

Article 14 (Intellectual Property Rights)

  1. All intellectual property rights in the software, designs, trademarks, logos, AI models, algorithms, and other elements included in the Service belong to the Company.
  2. Copyright in Content created by a User through the Service, including recording files, notes, and other data directly entered or created by the User, belongs to the User.
  3. With respect to summaries, follow-up schedules, and other outputs generated by AI, the Company grants Users a non-exclusive right of use, and Users may freely utilize such outputs.
  4. Users may not reproduce, distribute, broadcast, or otherwise use all or part of the Service, or allow a third party to do so, without the Company's prior written consent.
  5. The Company uses Users' Content only within the scope necessary to provide the Service and within the purposes set out in its Privacy Policy, and does not use it for any other purpose or provide it to third parties. This does not apply where there is a court warrant or another lawful request under applicable laws.

Chapter 6. Special Provisions for the Team Plan

Article 15 (Creation and Management of an Organization)

  1. Team Plan Users may create an Organization and invite Team Members.
  2. Authority within an Organization is divided into Owner, Administrator, and Team Member, with the following scope:
    • Owner: all management authority, including Organization settings, plan management, billing management, granting and withdrawal of permissions, and invitation and removal of Team Members and Administrators
    • Administrator: delegated management authority, including invitation and removal of Team Members, granting of Administrator permissions to Team Members, management of meeting records, and management of the Organization's customer information. However, an Administrator may not remove, or withdraw the permissions of, a Member holding permissions equal to or higher than their own (other Administrators and the Owner).
    • Team Member: use of meeting recording and summarization, viewing of records shared within the Organization, and modification of meetings that the Team Member has created and customer information that the Team Member has registered
  3. The Owner bears ultimate responsibility for the Organization's payments and contractual obligations.

Article 16 (Management of Content within an Organization)

  1. Meeting records created within an Organization may be shared among the Organization's Team Members under the management of the Organization's Owner.
  2. Where a Member holding an Organization Account leaves or is removed from an Organization, Content created by that Member belongs to the Organization and continues to be retained by it.
  3. Upon deactivation of an Organization, all Organization Content is retained for 1 year from the date of deactivation and is deleted thereafter. Team Members may export (download) their personal Content within the retention period.

Chapter 7. Paid Subscriptions and Payment

Article 17 (Paid Subscriptions)

  1. The types of Paid Subscriptions, fees, payment methods, and related matters are governed by the Subscription and Refund Policy separately established by the Company.
  2. Matters relating to withdrawal of a subscription offer, refunds, and cancellation of a subscription are governed by the Subscription and Refund Policy.

Chapter 8. Protection of Personal Information

Article 18 (Protection of Personal Information)

  1. The Company complies with applicable laws, including the Personal Information Protection Act and the Act on Promotion of Information and Communications Network Utilization and Information Protection, in order to protect Users' personal information.
  2. Detailed matters regarding the collection, use, storage, and destruction of personal information are governed by the Company's Privacy Policy.
  3. Reasonable security measures, including encryption in transit and encryption at rest, are applied to Users' recording data and meeting content.

Article 19 (Processing of Recording Data)

  1. Recording data created by a User through the Service is stored in the User's Account, and the Company processes such data only to the extent necessary to provide the Service.
  2. Recording data is retained for 1 year from the date of recording. Upon withdrawal of membership, it is destroyed within 14 days from the date of withdrawal, except for the retention periods required under applicable laws.
  3. The Company does not provide Users' recording data to third parties, except where there is a court warrant or another lawful request under applicable laws.

Chapter 9. Liability and Disclaimers

Article 20 (Damages)

  1. Where the Company or a User causes damage to the other party by violating these Terms, that party is liable to compensate for the damage.
  2. However, this does not apply in the absence of willful misconduct or gross negligence.

Article 21 (Disclaimers of the Company)

  1. The Company is not responsible for damage arising from any of the following:
    • Suspension of the Service due to force majeure, including natural disasters, war, or acts of terrorism
    • Service failure or data loss attributable to the User
    • Legal disputes arising from a User's use of the recording feature in violation of applicable laws
    • Disputes between Users, or between a User and a third party
    • The accuracy or completeness of AI summaries or analyses provided through the Service (AI outputs are for reference only, and responsibility for decisions made on their basis rests with the User)
  2. The Company is not responsible in connection with use of the free Service (Free Plan), unless otherwise specifically provided by applicable laws.

Article 22 (Use of AI Services and Disclaimer)

  1. AI-based summaries, follow-up schedule recommendations, speaker separation, and other results provided through the Service may contain errors due to technical limitations, and 100% accuracy is not guaranteed.
  2. Users must not use AI-generated results as legal or contractual grounds without final verification, and the Company is not responsible for damage arising therefrom.
  3. In order to provide its AI features, the Company uses a third-party AI service (Google Cloud Vertex AI, operated by Google LLC) and transmits the STT transcription output of the meeting audio to it. The original audio files are not transmitted. The Company obtains the User's consent when the User first uploads a recording file; further details are governed by Article 12 of the Privacy Policy.

Chapter 10. Withdrawal of Membership and Termination

Article 23 (Withdrawal of Membership)

  1. A Member holding a Personal Account may request withdrawal at any time through the settings within the Service or through customer support (https://notiiv.ai/inquiry / cs@bigtablet.com).
  2. The following apply upon withdrawal of membership:
    • Where an individual Member holds an active Paid Subscription: withdrawal is completed after processing in accordance with the Subscription and Refund Policy.
    • Content of an individual Member: upon withdrawal, all Content is retained for 14 days and is permanently deleted thereafter. Deleted data cannot be recovered. However, where a retention obligation applies under applicable laws, the Content is retained for the applicable period and then deleted.
  3. Because an Organization Account presupposes membership of an Organization, a Member cannot withdraw such an Account directly within the Service, and it is handled as follows:
    • Team Member: the Organization Account is terminated when the Owner or an Administrator removes that Account from the Organization.
    • Administrator: the Organization Account is terminated when the Owner removes that Account from the Organization. An Administrator may not remove, or withdraw the permissions of, a Member holding permissions equal to or higher than their own (other Administrators and the Owner).
    • Owner: the Organization Account is terminated by transferring ownership to another Administrator or by deactivating the Organization.
    • In each of the above cases, the Member may request removal from the Owner or an Administrator, or may request the deletion of, and the suspension of the processing of, their personal information through customer support.
    • Upon deactivation of an Organization, all Organization Accounts are deemed terminated, and after 1 year the Organization and the Organization Accounts are deleted. However, Members may request the deletion of their personal information through customer support in accordance with applicable laws.
  4. Processing of a withdrawal request may take up to 5 business days from the date of the request.

Article 24 (Termination of the Agreement)

  1. The Company may terminate the use agreement, following prior notice, where a User falls under any of the following:
    • Where the User repeatedly engages in a prohibited act set out in Article 12
    • Where the User seriously interferes with the normal operation of the Service
    • Where there is a request from an investigative authority due to a violation of applicable laws
  2. Where the Company terminates the use agreement, it will notify the User specifying the grounds for termination, and the User may raise an objection within 14 days from the date of notice.

Chapter 11. Dispute Resolution

Article 25 (Customer Support)

  1. Inquiries, complaints, and requests for remedy relating to use of the Service may be submitted through the following:
  2. The Company will endeavor to respond to User inquiries within 3 business days.

Article 26 (Governing Law and Jurisdiction)

  1. These Terms are construed and applied in accordance with the laws of the Republic of Korea.
  2. Where a dispute arises between the Company and a User in connection with use of the Service, the parties will endeavor to resolve it through good-faith consultation.
  3. Where the dispute is not resolved through consultation, the dispute resolution procedures under applicable laws, including the Act on Consumer Protection in Electronic Commerce, may be followed.
  4. Where litigation is necessary, the court of first instance shall be the court having jurisdiction under applicable laws.

Addendum

  1. These Terms take effect on May 15, 2026.
  2. These Terms also apply to Users who registered before the effective date of these Terms.